Gran Melia Fenix Hotel - Madrid

Hermosilla 2, Madrid, Spain, 28001  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Fenix Hotel - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 35 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Back massage

Reflex massage

Head massage

Full body massage

Spa & wellness center

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

The grand Gran Melia Fenix Hotel is a 5-star property placed near Queen Sofia Arts Center, Teatro Espanol and Victory Arch . Featuring traditional architecture, the hotel occupies a 7-story building opened in 1953.

The major location makes a gallery and a museum easily reachable. Nestled in the business district and 2 km from the city center.

Within walking distance of Salamanca district with golf courses, bars and an amusement park.

This hotel is only 550 meters from Serrano underground station. A mere 15 minutes’ drive from Barajas.

Rooms

Gran Melia Fenix Hotel features 214 inviting rooms with a superb view of the city and such various amenities as a wardrobe, individual climate control, a personal computer, TV with satellite channels and an individual safe. Room facilities include coffee/tea makers and a dishwasher as well as foam pillows, a pillow-top mattress and down duvets.

Eat & Drink

Every morning at the salon guests may enjoy buffet breakfast. The restaurant menu features local dishes. Coffee and aperitifs are offered in the snack bar. Serving an array of dishes, Hard Rock Cafe and Restaurante Candilejas are just 50 meters away.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Services

Comforts like a cloakroom, currency exchange and a tour desk are provided on site.

Relax

On-site children facilities feature cots, babysitting and video games. The hotel offers a fitness centre and a gym to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 35 per day.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   214.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Bank service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Video games

Leisure facilities

  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Fluffy down duvets
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of EUR 45 per person per night in a crib. 
  • Older children/adults may stay at the price of EUR 90 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Melia Fenix Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Hermosilla 2, Madrid, Spain, 28001

Get directions
City Center
  • Madrid
    5000 ft
Airports
Train Stations
  • Fundación Juan March
    2700 ft
  • Atocha's Train Station
    1.3 mi
Underground stations
  • Serrano
    700 ft
  • Colón
    1000 ft
Restaurants
  • Hard Rock Cafe (cuisine: American)
    200 ft
  • La Nicoletta (cuisine: Italian)
    200 ft
Beaches
  • Bolonia Beach
    1.2 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    214

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Gran Melia Fenix photos Room
Premium Twin Room
Bed type: Twin beds or Double bed or 1 Single bed
Size: 325 sq. feet
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  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Deluxe|Premium

Room facilities
    Gran Melia Fenix photos Room
    Grand Premium Room
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    • Free Wi-Fi
    • Air conditioning
    • Shower
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    Room facilities
      Gran Melia Fenix photos Room
      Club Single Room
      Bed type: 1 Single bed or Double bed
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      • Free Wi-Fi
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      Standard|Club Room The Level - Breakfast included

      Room facilities
        Gran Melia Fenix photos Room Supreme Room
        Supreme Double Room
        Bed type: King-size bed or Double bed or 1 Single bed
        Size: 530 sq. feet
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        • Free Wi-Fi
        • Air conditioning
        • Shower
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        Room Supreme Family room. BED & BREAKFAST

        Room facilities
          Gran Melia Fenix photos Room
          Supreme King Room
          Bed type: King-size bed
          Size: 530 sq. feet
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          • Free Wi-Fi
          • Air conditioning
          • Shower
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          Room facilities
            Gran Melia Fenix photos Room One Bedroom Suite
            Supreme One-Bedroom Suite
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            • Free Wi-Fi
            • Air conditioning
            • Shower
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            Room facilities
              Gran Melia Fenix photos Room Premium Red Level
              Premium Red Level Room
              Size: 380 sq. feet
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              • Free Wi-Fi
              • Air conditioning
              • Bathtub
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              Room facilities
                Gran Melia Fenix photos Exterior Hotel information
                Superior Family Room
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Bathtub
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                Room facilities
                  Gran Melia Fenix photos Room
                  Standard Classic Twin Room
                  Bed type: Twin beds or 1 Single bed or Double bed
                  Size: 270 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Standard|Classic

                  Room facilities
                    Classic Triple Room
                    Bed type: Sleeping arrangements for 3 persons
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                    • Free Wi-Fi
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                    Standard|Classic Triple - Breakfast included

                    Room facilities
                      Gran Melia Fenix photos Room
                      Grand Penthouse Suite
                      Size: 1080 sq. feet
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                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Gran Melia Fenix photos Room
                        One-Bedroom Suite
                        Bed type: 1 Single bed or Double bed
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                        • Free Wi-Fi
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                        Suite|One Bedroom Suite - Breakfast included

                        Room facilities
                          Two-Bedroom Suite
                          Check Prices
                          • Free Wi-Fi
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                          Room facilities
                            Gran Melia Fenix photos Room
                            Standard Junior Suite
                            Bed type: 1 Single bed or Double bed or Sleeping arrangements for 3 persons
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                            • Free Wi-Fi
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                            Junior Suite|Junior Suite

                            Room facilities
                              Gran Melia Fenix photos Exterior Hotel information
                              Standard Family Room
                              Bed type: Double bed
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Bathtub
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                              Standard|FAMILY ROOM STANDARD

                              Room facilities
                                Gran Melia Fenix photos Room
                                Superior Double Room
                                Bed type: Double bed or 1 Single bed
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Bathtub
                                • — Less information+ More information

                                Superior|Superior Room - Breakfast included

                                Room facilities
                                  Premium Room
                                  Bed type: King-size bed
                                  Size: 325 sq. feet
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                                  — Less information+ More information
                                  Gran Melia Fenix photos Room
                                  Executive Deluxe King Room
                                  Bed type: King-size bed
                                  Size: 325 sq. feet
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Bathtub
                                  • — Less information+ More information
                                  Room facilities
                                    Gran Melia Fenix photos Exterior Hotel information
                                    Deluxe Twin Room
                                    Bed type: Twin beds or Double bed or 1 Single bed
                                    Size: 360 sq. feet
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Shower
                                    • — Less information+ More information

                                    Deluxe|Deluxe Red Level

                                    Room facilities
                                      Gran Melia Fenix photos Room
                                      Deluxe Junior Suite
                                      Bed type: Twin beds or King-size bed or Double bed
                                      Size: 540 sq. feet
                                      Check Prices
                                      • Free Wi-Fi
                                      • Air conditioning
                                      • Private bathroom
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                                      Junior Suite|Deluxe Junior Suite Red Level

                                      Room facilities
                                        Gran Melia Fenix photos Room
                                        Red Double Room
                                        Bed type: Double bed or 1 Single bed
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                                        • Free Wi-Fi
                                        — Less information+ More information

                                        Standard|Red Level Room

                                        Room facilities
                                          Gran Melia Fenix photos Exterior Hotel information
                                          Red Penthouse Suite
                                          Bed type: Twin beds
                                          Size: 810 sq. feet
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                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Shower
                                          • — Less information+ More information

                                          Suite|Penthouse Suite Red Level

                                          Room facilities
                                            Gran Melia Fenix photos Room One Bedroom Suite
                                            Red One-Bedroom Suite
                                            Bed type: Twin beds
                                            Size: 650 sq. feet
                                            Check Prices
                                            • Free Wi-Fi
                                            • Air conditioning
                                            • Shower
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                                            Suite|One Bedroom Suite Red Level

                                            Room facilities
                                              Gran Melia Fenix photos Room
                                              Red Two-Bedroom Suite
                                              Check Prices
                                              • Air conditioning
                                              • Bathtub
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                                              Room facilities
                                                Gran Melia Fenix photos Amenities More Pictures
                                                Red Junior Suite
                                                Bed type: Twin beds or King-size bed
                                                Size: 540 sq. feet
                                                Check Prices
                                                • Free Wi-Fi
                                                • Air conditioning
                                                • Shower
                                                • — Less information+ More information

                                                Junior Suite|Junior Suite Red Level

                                                Room facilities
                                                  Gran Melia Fenix photos Exterior Hotel information
                                                  Presidential Penthouse Suite
                                                  Bed type: Twin beds
                                                  Size: 2155 sq. feet
                                                  Check Prices
                                                  • Free Wi-Fi
                                                  • Air conditioning
                                                  • Shower
                                                  • — Less information+ More information

                                                  Suite|Presidential Penthouse Suite Red Level

                                                  Room facilities
                                                    Gran Melia Fenix photos Exterior Hotel information
                                                    Royal One-Bedroom Suite
                                                    Check Prices
                                                    • Free Wi-Fi
                                                    • Air conditioning
                                                    • Bathtub
                                                    • — Less information+ More information
                                                    Room facilities
                                                      Luxury Room
                                                      Check Prices
                                                      — Less information+ More information

                                                      How to reach hotel

                                                      hotel Gran Melia Fenix Hotel - Madrid Madrid location
                                                      Show big map »

                                                      Hotel Address:

                                                      Hermosilla 2, Madrid, Spain, 28001

                                                      Get directions
                                                      City Center
                                                      • Madrid
                                                        5000 ft
                                                      Airports
                                                      Train Stations
                                                      • Fundación Juan March
                                                        2700 ft
                                                      • Atocha's Train Station
                                                        1.3 mi
                                                      Underground stations
                                                      • Serrano
                                                        700 ft
                                                      • Colón
                                                        1000 ft
                                                      Restaurants
                                                      • Hard Rock Cafe (cuisine: American)
                                                        200 ft
                                                      • La Nicoletta (cuisine: Italian)
                                                        200 ft
                                                      Beaches
                                                      • Bolonia Beach
                                                        1.2 mi
                                                      Hotel information
                                                      • Check-in:
                                                        from  4 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2008
                                                      • Number of floors:
                                                        7
                                                      • Number of rooms:
                                                        214

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Spain

                                                      Use Badge

                                                      Gran Melia Fenix Location

                                                      Legend
                                                      • Current hotel
                                                      • Hotels nearby
                                                      • Other hotels
                                                      • Airports
                                                      • Underground stations
                                                      • Train stations
                                                      • Parks
                                                      • Tourist attractions
                                                      • Museums
                                                      • Convention centers
                                                      • Stadiums
                                                      • Food and meals
                                                      • General

                                                      Hover above the icons to see hotel photo and details.

                                                      Click the hotel to go to the main hotel page.

                                                      Route Planner
                                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                      What's nearby

                                                      Tourist attractions

                                                      • Cibeles Fountain - 1400 ft
                                                      • Puerta de Alcala - 2300 ft

                                                      Places of interest

                                                      • Plaza de Colón - 400 ft
                                                      • Palacio de Longoria (SGAE) - 2000 ft
                                                      • Embajada de Italia - 2300 ft
                                                      • Plaza de Cibeles - 2700 ft
                                                      • Fuente de la Cibeles - 2700 ft

                                                      Shopping areas

                                                      • ABC Serrano - 2000 ft
                                                      • Serrano Street - 2000 ft

                                                      Monuments and Landmarks

                                                      • Plaza Colon - 700 ft
                                                      • Puerta de Alcalá - 2300 ft
                                                      • Plaza de Cibeles - 2700 ft

                                                      Museums

                                                      • National Arqueological Museum - 1400 ft
                                                      • Museo Postal y Telegráfico - 2700 ft
                                                      • Museo de Historia - 3000 ft
                                                      • Museo Sorolla - 3000 ft

                                                      Universities, Institutes

                                                      • Biblioteca Nacional - 1400 ft

                                                      Galleries

                                                      • Fundacion La Caixa - 1000 ft
                                                      • Fundación Juan March - 2300 ft
                                                      • Fundacion Joan March - 2300 ft

                                                      Underground stations

                                                      • Serrano - 400 ft
                                                      • Colón - 700 ft
                                                      • Velázquez - 1400 ft
                                                      • Alonso Martinez - 1700 ft
                                                      • Rubén Darío - 2300 ft
                                                      • Retiro - 2300 ft
                                                      • Núñez de Balboa - 2700 ft
                                                      • Chueca - 2700 ft
                                                      • Príncipe de Vergara - 2700 ft

                                                      Local attractions

                                                      • Royal Botanic Garden - 5100 ft
                                                        Plaza de Murillo, 2, Madrid
                                                      • Palacio De Cristal - 5200 ft
                                                        Parque Del Retiro, Madrid
                                                      • Acuarium de Madrid - 1.0 mi
                                                        C/Maestro Victoria 8, Madrid
                                                      • Museo Nacional de Ciencias Naturales - 5100 ft
                                                        Jose Gutierrez Abascal, 2, Madrid
                                                      • La Central de Callao - 1.0 mi
                                                        Postigo de San Martin 8, Madrid

                                                      Near the hotel

                                                      • Madrid Wax Museum - 900 ft
                                                        Paseo de Recoletos, 41, Madrid
                                                      • National Archeological Musuem - 1300 ft
                                                        Serrano, 13, Madrid
                                                      • Las Salesas - 1800 ft
                                                        MadridSpain
                                                      • Iglesia de San Manuel y San Benito - 2400 ft
                                                        C/ Alcala, 83, Madrid
                                                      • National Library of Spain - 1100 ft
                                                        Paseo de Recoletos, 20, Madrid
                                                      • Church of Santa Barbara - 1700 ft
                                                        Calle de Barbara de Braganza, 3, Madrid
                                                      • Iglesia de Nuestra Senora de la Concepcion - 2100 ft
                                                        Goya 26, Madrid

                                                      Restaurants nearby

                                                      • Hard Rock Cafe - 200 ft

                                                        Address: Paseo de la Castellana 2
                                                        Phone: 91 436 43 40

                                                        65% likes this, based on 411 reviews
                                                        Cuisine: American

                                                      • Epoque by Gran Melia - 100 ft

                                                        Address: C/ Hermosilla 2
                                                        Phone: 91 431 67 00

                                                        64% likes this, based on 52 reviews
                                                        Cuisine: Mediterranean, International
                                                        Price Range: USD 40 - USD 83

                                                      • Chicago's - 200 ft

                                                        Address: Paseo de la Castellana 4
                                                        Phone: +34 (91) 5575239

                                                        Cuisine: American

                                                      • La Nicoletta - 200 ft

                                                        Address: 21 Calle Fuencarral
                                                        Phone: 91.577.52.39

                                                        Cuisine: Italian
                                                        Price Range: USD 30 - USD 38

                                                      • Ten Con Ten - 600 ft

                                                        Address: Ayala 6
                                                        Phone: +34 915 75 92 54

                                                        69% likes this, based on 349 reviews
                                                        Cuisine: Contemporary

                                                      Hotel information
                                                      • Check-in:
                                                        from  4 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2008
                                                      • Number of floors:
                                                        7
                                                      • Number of rooms:
                                                        214

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Spain

                                                      Use Badge

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                                                      Cities nearby
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                                                      • Getafe hotels - 13 km
                                                      • Boadilla del Monte hotels - 15 km
                                                      • Alcobendas hotels - 15 km
                                                      • Majadahonda hotels - 16 km
                                                      • Pozuelo de Alarcon hotels - 10 km
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                                                      • San Fernando De Henares hotels - 14 km

                                                      Gran Melia Fenix Reviews

                                                      Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

                                                      Average guest rating

                                                      8.2out of 10
                                                      Fabulous
                                                      Based on 240 reviews

                                                      Rating by category:

                                                      Dining
                                                      9.0

                                                      Guest reviews

                                                      • Older travelers
                                                        6.2

                                                        The lobby was beautiful

                                                        The rooms were extremely small specially the bathroom where you could not have two people at the same time I believe they were design by the same architect of the soviet submarines. It was booked as a premium double room with outside view the view was a brick wall that you could count the bricks

                                                      • Family with children
                                                        9.6

                                                        Great service, excellent location, very nice and helpful staff

                                                      • Single
                                                        10.0

                                                        Exceptional friendliness of the staff, style of the interior, functionality and comfort.

                                                      • Single
                                                        8.8

                                                        Only there for a very short time, but very friendly staff and room was very comfortable and quiet.

                                                      • Couple
                                                        7.4

                                                        Overall a pleasant hotel with plenty of friendly staff and support. Rooms are good but small and expensive.

                                                        1) Attempt at selling a better room / confusion of a free upgrade. Almost immediately after the booking they contacted me by email to say they had given me a complimentary room upgrade and the second option of a further upgrade. It appears complimentary room upgrade was not the case - our room was good but small and standard, there was no complimentary upgrade. Being pushed to pay an extra 60 euros a night more for another upgrade with a view was not good customer service. Due to a late flight we arrived at 1am and the night concierge did not have the diplomacy and courtesy to deal with the situation in a satisfactory manner. We left with a bad taste in our mouths after already spending a lot of money for the rooms anyway. The lack of flexibility from the night staff was not pleasant. 2) Poor internet facilities. No internet available in the room. Also, wifi in the lobby area was broken. They're saving grace was internet available in the business room but this was not convenient. No satisfactory internet in a 5 star hotel in 2011 - incredible. After paying so much money for this hotel I would have expected more in this area.

                                                      • Older travelers
                                                        9.2

                                                        Flew in late for a night in Madrid before getting train from Chamartin station mid-am next day. Extremely comfortable superior room (upgraded at a modest cost from deluxe); excellent facilities. Reception staff very attentive/ helpful (good spoken English) both on arrival and at check out, dealing with queries re Wi-fi, local restaurants, means of transport to station. No queues at reception. Excellent buffet breakfast.

                                                        Our room was on the 5th floor. There were also rooms on the 6th floor. Whenever the people walked around in the room above our room you could hear their footsteps. It did not distrub us but we were surprised that the noise was so noticeable in our room from the room above, given that this is a grand old hotel, apparently of very solid construction.

                                                      • Older travelers
                                                        10.0

                                                        The staff were very pleasant & very helpful. The location is very central to all the necessary activities. Very good value for the money. I have no hesitation to strongly recommend the hotel for my friends. Next time I'm in Madrid , I will be at Grand Melia Felix . Dr M. Mamdouh Aker , Urologist & Commissioner General for ICHR,Palestine

                                                        honestly,neither my wife ,nor myself have anything to complain of

                                                      • Single
                                                        8.8

                                                        Overall was excellent & I was plan to come to it again whereas one of my friend recommend to me other hotel in the city center near to everything there. Therefore, I don't come again due to location of this hotel. I like the chocolate every day they supply.

                                                        Nothing.

                                                      • Older travelers
                                                        7.8

                                                        The staff were fantastic, very professional and attentive. Excellent breakfast buffet.

                                                        We thought that the bar prices were too high, even for a 5 star hotel.

                                                      • Couple
                                                        9.2

                                                        fantastic rooms that have views - opulent fit out good location for tourism and shopping

                                                        expensive bar tab

                                                      • Older travelers
                                                        10.0

                                                        The hotel staff and the localization.

                                                        We changed our room because it was very small.

                                                      • Couple
                                                        10.0

                                                        Hotel has the perfect location - close to historical center, inside the shopping heart of the city, few steps to metro station, neighbourhood is attractive, quiet and safe. Reception staff is very helpful and speak fluent English. Rooms are very cosy and well-furnished in a classical style. We also liked DVD-set in the room with USB-connection.

                                                      • Couple
                                                        10.0

                                                        The rooms were fantastic and the service was very very good. Location is perfect for walking around the shopping area. Definately would stay here again.

                                                        The shower was a bit strange as water was all over the floor everytime you take one.

                                                      • Single
                                                        9.2

                                                        Good attention to detail. Friendly.

                                                        Breakfast was very good quality but a little expensive; would be considerable for a family.

                                                      • Group of friends
                                                        9.2

                                                        Lovely old hotel in a great location.

                                                        Their health club was closed. The alternative they offered was a club 20 minutes away...a 5-star hotel should alert travelers when an important amenity like this is closed or offer a better compensation.

                                                      How to reach hotel

                                                      hotel Gran Melia Fenix Hotel - Madrid Madrid location
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                                                      Hotel Address:

                                                      Hermosilla 2, Madrid, Spain, 28001

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                                                      City Center
                                                      • Madrid
                                                        5000 ft
                                                      Airports
                                                      Train Stations
                                                      • Fundación Juan March
                                                        2700 ft
                                                      • Atocha's Train Station
                                                        1.3 mi
                                                      Underground stations
                                                      • Serrano
                                                        700 ft
                                                      • Colón
                                                        1000 ft
                                                      Restaurants
                                                      • Hard Rock Cafe (cuisine: American)
                                                        200 ft
                                                      • La Nicoletta (cuisine: Italian)
                                                        200 ft
                                                      Beaches
                                                      • Bolonia Beach
                                                        1.2 mi
                                                      Hotel information
                                                      • Check-in:
                                                        from  4 pm
                                                      • Check-out:
                                                        until  12 pm
                                                      • Year renovated:
                                                        2008
                                                      • Number of floors:
                                                        7
                                                      • Number of rooms:
                                                        214

                                                      Hotel Awards

                                                      SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

                                                      According to guest reviews, the hotel has been rated as
                                                      Best Spa Hotels in Spain

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