Gran Melia Fenix - Madrid

Hermosilla 2, Madrid, Spain, 28001  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Fenix - Madrid

Wi-Fi
Parking

EUR 35 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

The 5-star Gran Melia Fenix Hotel is set about 1.6 km from Prado Museum. Built in 1953, the hotel is a combination of Spanish architecture and contemporary facilities.

Located in a tourist area close to Serrano subway station as well as a gallery and a museum in Madrid. Guests can get to Madrid city center, which is 2 km away.

Placed near a stadium and cafés, the hotel offers a rooftop terrace, a private swimming pool and a golf course for on-site relaxation.

Fundación Juan March train station lies within a 15-minute walk. Barajas airport is 20 minutes' drive from away.

Rooms

Gran Melia Fenix Hotel offers inviting guestrooms with a standard interior as well as a superb view of the street. They also have en suite bathrooms with a hairdryer, a bidet and free toiletries.

Eat & Drink

Guests can start their day with buffet breakfast served at the salon. Residents can try dishes of local cuisine at the restaurant. Aperitifs, tea and coffee are offered in the lobby bar. Serving a wide assortment of dishes, Hard Rock Cafe and La Alpargateria are about 50 meters from the property.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Services

Corporate travelers can use a business center, a conference room and a copier available on site.

Relax

Gran Melia Fenix Hotel also features a wellness center, a solarium and a Jacuzzi as well as a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 35 per day.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   214.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Bank service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Video games

Leisure facilities

  • Indoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • Street view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 1 year
Crib FREE
Crib EUR 45
Existing bedding FREE
One child
2 - 12 years
Existing bedding FREE
Extra bed EUR 90
Children above
12 years or adults
Extra bed EUR 90
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Gran Melia Fenix - Madrid Madrid location
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Hotel Address:

Hermosilla 2, Madrid, Spain, 28001

Get directions
City Center
  • Madrid
    5000 ft
Airports
Train Stations
  • Atocha's Train Station
    1.3 mi
  • Atocha Train Station
    1.3 mi
Underground stations
  • Serrano
    700 ft
  • Colón
    1000 ft
Restaurants
  • Hard Rock Cafe (cuisine: American)
    200 ft
  • La Nicoletta (cuisine: Italian)
    200 ft
Beaches
  • Bolonia Beach
    1.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    214

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Gran Melia Fenix photos Room
Premium Double Room
City view
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Premium Room with Jacuzzi

Gran Melia Fenix photos Room
Premium King Room
Street view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

More spacious room, with exterior views and a king-size bed.

Gran Melia Fenix photos Room
Grand Premium Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Private terrace
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Extra long beds
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Set on the 6th and 7th floors, these rooms have a private terrace with a hot tub. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

Club Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Media:Television
  • 220 V AC
Room Description:

Club Room The Level

Gran Melia Fenix photos Amenities More Pictures
Supreme Room
City view
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Family Room (Grand Supreme)

Gran Melia Fenix photos Room
Supreme King Room
City view
  • Room size:

    530 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:2 bathrooms
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Spacious room with city views and a king-size bed.

Gran Melia Fenix photos Room One Bedroom Suite
Supreme One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathrobe
  • Phone in bathroom
  • Bidet
  • Dining:Mini-bar
  • Media:Television
  • Wake up service
  • Stereo
  • CD player
  • Radio
Gran Melia Fenix photos Room
Premium Red Level Room
City view
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Gran Premium with Jacuzzi Red Level Lounge Access

Superior Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Superior|Superior Family Room

Gran Melia Fenix photos Room
Classic Room
Garden view
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 3 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Balcony
  • Work desk
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Phone in bathroom
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Room Classic. BED & BREAKFAST. Standard rate

Classic Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

Classic/ Minimum 3 Nights Triple - With Breakfast

Gran Melia Fenix photos Exterior Hotel information
Penthouse Suite
  • Room size:

    865 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Private terrace
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Suite|Grand Penthouse (Suite Red Level Lounge Access 2Adults and 1Kid)

One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Radio
Room Description:

Suite|One Bedroom Suite - Breakfast included

Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

[NON REFUNDABLE] SUITE TWO BEDROOMS

Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

Junior Suite|JUNIOR SUITE STANDARD ( Breakfast )

Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Apartment|Apartment

Gran Melia Fenix photos Room
Classic Flat
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Patio
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This elegant, air-conditioned room features free internet connection, a flat-screen TV and an iPod docking station. There is a pillow menu and the private bathroom includes a bathrobe and slippers. This interior-facing room overlooks a inner courtyard.

Attic Attic Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Attic Suite

Gran Melia Fenix photos Exterior Hotel information
Standard Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Slippers
  • Terrace
  • Work desk
  • Iron
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|FAMILY ROOM STANDARD

Family Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Suite|Family Suite

Gran Melia Fenix photos Room
Family Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Heating
  • Slippers
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Soundproofed windows
  • Trouser/pants press
  • Telephone
  • Bathroom:2 bathrooms
  • Additional bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This family suite with views of the interior patio features a seating area with a flat-screen TV, DVD player, and Nintendo Wii. It includes free Wi-Fi, air conditioning, and heating. It has 2 bathrooms, one with a shower, the other with a shower and separate bath tub.

Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Radio
Room Description:

Superior|Double room - Single use - Superior

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Media:Television
  • 220 V AC
Room Description:

Superior|Superior Triple

Executive Deluxe King Room
City view
  • Room size:

    325 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Gran Melia Fenix photos Exterior Hotel information
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Red Level Deluxe Double Room - With Breakfast

Gran Melia Fenix photos Exterior Hotel information
Deluxe King Room
Street view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This more spacious room offers exterior views and a king-size bed. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

Red Level Deluxe Triple - With Breakfast

Gran Melia Fenix photos Room Junior Suite
Deluxe Junior Suite
  • Room size:

    540 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Super King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Balcony
  • Work desk
  • Seating area
  • Iron
  • Dressing area
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Additional bathroom
  • Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Junior Suite|JUNIOR SUITE DELUXE RED LEVEL

Gran Melia Fenix photos Exterior Hotel information
VIP Penthouse Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private terrace
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Dressing area
  • Wardrobe/closet
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Sofa
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This large penthouse suite has a private terrace with a hot tub overlooking Paseo de la Castellana or Plaza de Colón. It features flat-screen satellite TV, free WiFi and an iPod docking station. There is a separate lounge and a private bathroom. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

Gran Melia Fenix photos Room
VIP Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Heating
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This junior suite with free Wi-Fi, air conditioning, and heating includes a living area with a flat-screen TV. The private bathroom comes with a bath tub and free toiletries. The suite offers views of an interior patio. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Video game consoles or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

Gran Melia Fenix photos Exterior Hotel information
VIP One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Heating
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This elegant, spacious apartment with free Wi-Fi, air conditioning, and heating features a 25m2 living room with flat-screen TV and views of Plaza de Colón Square. There is a private bathroom with a bath tub and Clarins toiletries. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

Red Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Habitación Lujo Red Level

Gran Melia Fenix photos Exterior Hotel information
Red Penthouse Suite
  • Room size:

    810 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Private terrace
  • Terrace
  • Work desk
  • Seating area
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Penthouse (Suite Red Level Lounge Access 2Adults & 2Kids)

Gran Melia Fenix photos Room One Bedroom Suite
Red One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|SUITE RED LEVEL

Gran Melia Fenix photos Room
Red Two-Bedroom Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Iron
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Media:iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This suite features a CD player, iPod dock and bathrobe.

Gran Melia Fenix photos Amenities More Pictures
Red Junior Suite
Courtyard view
  • Room size:

    540 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Iron
  • Dressing area
  • Wardrobe/closet
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Junior Suite|Junior Suite Red Level Lounge Access

Gran Melia Fenix photos Room Presidential Penthouse Suite
Presidential Penthouse Suite
  • Room size:

    2155 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 1 Sofa bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Lounge area
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Phone in bathroom
  • Bidet
  • Bedding:Sofa bed
  • Extra long beds
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Media:Satellite TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Suite|Presidential Penthouse (Suite Red Level Lounge Access 2Adults and 2Kids)

Royal One-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Check Prices
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Red Level Luxury Room

Luxury Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|JUNIOR SUITE LUXURY

Gran Melia Fenix Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Cibeles Fountain1400 ft
  • Puerta de Alcala2300 ft

Places of interest

  • Plaza de Colón400 ft
  • Palacio de Longoria (SGAE)2000 ft
  • Embajada de Italia2300 ft
  • Plaza de Cibeles2700 ft
  • Fuente de la Cibeles2700 ft

Shopping areas

  • ABC Serrano2000 ft
  • Serrano Street2000 ft

Monuments and Landmarks

  • Plaza Colon700 ft
  • Puerta de Alcalá2300 ft
  • Plaza de Cibeles2700 ft

Museums

  • National Arqueological Museum1400 ft
  • Museo Postal y Telegráfico2700 ft
  • Museo de Historia3000 ft
  • Museo Sorolla3000 ft

Universities, Institutes

  • Biblioteca Nacional1400 ft

Galleries

  • Fundacion La Caixa1000 ft
  • Fundación Juan March2300 ft
  • Fundacion Joan March2300 ft

Underground stations

  • Serrano400 ft
  • Colón700 ft
  • Velázquez1400 ft
  • Alonso Martinez1700 ft
  • Rubén Darío2300 ft
  • Retiro2300 ft
  • Núñez de Balboa2700 ft
  • Chueca2700 ft
  • Príncipe de Vergara2700 ft

Local attractions

  • Museo del Jamon 5000 ft
    Carrera San Jeronimo 6 Beside Puerta Del Sol
  • Palacio de la Prensa Cinema5000 ft
    Plaza de Callao 4, Madrid
  • Teatro de la Comedia5100 ft
    C/Principe 14, Madrid
  • Casa Museo Lope de Vega5000 ft
    Calle Cervantes 11
  • Lola Fonseca5000 ft
    Calle Cervantes 20 Enfrente de la Casa Museo de Lope de Vega

Near the hotel

  • Centro Cultural de la Villa600 ft
    Jardines del Descubrimiento, Madrid
  • Museo de Cera de Madrid800 ft
    Paseo Recoletos 41
  • Fernan Gomez Theater1000 ft
    Calle del Marques de la Ensenada, 14 Plaza de Colon, 1 28004 MadridSpain
  • Mercado De La Paz 1200 ft
    Calle Ayala 28
  • Plaza Colon700 ft
    Plaza Colon
  • Jardin de Serrano800 ft
    Calle Francisco de Goya 6
  • National Library of Spain1100 ft
    Paseo Recoletos 20

Restaurants nearby

  • Hard Rock Cafe200 ft

    Address: Paseo de la Castellana 2
    Phone: 91 436 43 40

    65% likes this, based on 411 reviews
    Cuisine: American

  • Epoque by Gran Melia100 ft

    Address: C/ Hermosilla 2
    Phone: 91 431 67 00

    64% likes this, based on 52 reviews
    Cuisine: Mediterranean, International
    Price Range: USD 40 - USD 83

  • Chicago's200 ft

    Address: Paseo de la Castellana 4
    Phone: +34 (91) 5575239

    Cuisine: American

  • La Nicoletta200 ft

    Address: 21 Calle Fuencarral
    Phone: 91.577.52.39

    Cuisine: Italian
    Price Range: USD 30 - USD 38

  • Ten Con Ten600 ft

    Address: Ayala 6
    Phone: +34 915 75 92 54

    69% likes this, based on 349 reviews
    Cuisine: Contemporary

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    214

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Gran Melia Fenix Reviews

Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

Average guest rating

8.4out of 10
Superb
Based on 248 reviews

Rating by category:

Dining
9.0

Guest reviews

  • Older travelers
    6.2

    The lobby was beautiful

    The rooms were extremely small specially the bathroom where you could not have two people at the same time I believe they were design by the same architect of the soviet submarines. It was booked as a premium double room with outside view the view was a brick wall that you could count the bricks

  • Family with children
    9.6

    Great service, excellent location, very nice and helpful staff

  • Single
    10.0

    Exceptional friendliness of the staff, style of the interior, functionality and comfort.

  • Single
    8.8

    Only there for a very short time, but very friendly staff and room was very comfortable and quiet.

  • Couple
    7.4

    Overall a pleasant hotel with plenty of friendly staff and support. Rooms are good but small and expensive.

    1) Attempt at selling a better room / confusion of a free upgrade. Almost immediately after the booking they contacted me by email to say they had given me a complimentary room upgrade and the second option of a further upgrade. It appears complimentary room upgrade was not the case - our room was good but small and standard, there was no complimentary upgrade. Being pushed to pay an extra 60 euros a night more for another upgrade with a view was not good customer service. Due to a late flight we arrived at 1am and the night concierge did not have the diplomacy and courtesy to deal with the situation in a satisfactory manner. We left with a bad taste in our mouths after already spending a lot of money for the rooms anyway. The lack of flexibility from the night staff was not pleasant. 2) Poor internet facilities. No internet available in the room. Also, wifi in the lobby area was broken. They're saving grace was internet available in the business room but this was not convenient. No satisfactory internet in a 5 star hotel in 2011 - incredible. After paying so much money for this hotel I would have expected more in this area.

  • Older travelers
    9.2

    Flew in late for a night in Madrid before getting train from Chamartin station mid-am next day. Extremely comfortable superior room (upgraded at a modest cost from deluxe); excellent facilities. Reception staff very attentive/ helpful (good spoken English) both on arrival and at check out, dealing with queries re Wi-fi, local restaurants, means of transport to station. No queues at reception. Excellent buffet breakfast.

    Our room was on the 5th floor. There were also rooms on the 6th floor. Whenever the people walked around in the room above our room you could hear their footsteps. It did not distrub us but we were surprised that the noise was so noticeable in our room from the room above, given that this is a grand old hotel, apparently of very solid construction.

  • Older travelers
    10.0

    The staff were very pleasant & very helpful. The location is very central to all the necessary activities. Very good value for the money. I have no hesitation to strongly recommend the hotel for my friends. Next time I'm in Madrid , I will be at Grand Melia Felix . Dr M. Mamdouh Aker , Urologist & Commissioner General for ICHR,Palestine

    honestly,neither my wife ,nor myself have anything to complain of

  • Single
    8.8

    Overall was excellent & I was plan to come to it again whereas one of my friend recommend to me other hotel in the city center near to everything there. Therefore, I don't come again due to location of this hotel. I like the chocolate every day they supply.

    Nothing.

  • Older travelers
    7.8

    The staff were fantastic, very professional and attentive. Excellent breakfast buffet.

    We thought that the bar prices were too high, even for a 5 star hotel.

  • Couple
    9.2

    fantastic rooms that have views - opulent fit out good location for tourism and shopping

    expensive bar tab

  • Older travelers
    10.0

    The hotel staff and the localization.

    We changed our room because it was very small.

  • Couple
    10.0

    Hotel has the perfect location - close to historical center, inside the shopping heart of the city, few steps to metro station, neighbourhood is attractive, quiet and safe. Reception staff is very helpful and speak fluent English. Rooms are very cosy and well-furnished in a classical style. We also liked DVD-set in the room with USB-connection.

  • Couple
    10.0

    The rooms were fantastic and the service was very very good. Location is perfect for walking around the shopping area. Definately would stay here again.

    The shower was a bit strange as water was all over the floor everytime you take one.

  • Single
    9.2

    Good attention to detail. Friendly.

    Breakfast was very good quality but a little expensive; would be considerable for a family.

  • Group of friends
    9.2

    Lovely old hotel in a great location.

    Their health club was closed. The alternative they offered was a club 20 minutes away...a 5-star hotel should alert travelers when an important amenity like this is closed or offer a better compensation.

How to reach hotel

hotel Gran Melia Fenix - Madrid Madrid location
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Hotel Address:

Hermosilla 2, Madrid, Spain, 28001

Get directions
City Center
  • Madrid
    5000 ft
Airports
Train Stations
  • Atocha's Train Station
    1.3 mi
  • Atocha Train Station
    1.3 mi
Underground stations
  • Serrano
    700 ft
  • Colón
    1000 ft
Restaurants
  • Hard Rock Cafe (cuisine: American)
    200 ft
  • La Nicoletta (cuisine: Italian)
    200 ft
Beaches
  • Bolonia Beach
    1.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    214

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge