Gran Melia Fenix - Madrid

Hermosilla 2, Madrid, Spain, 28001show map
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2Guests1room
Highlights
8
SuperbBased on  361 reviews
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51of 448 hotels in Madrid
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

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Overview

The 5-star Gran Melia Fenix Hotel is set about 1.6 km from Prado Museum. Built in 1953, the hotel is a combination of Spanish architecture and contemporary facilities.

Located in a tourist area close to Serrano subway station as well as a gallery and a museum in Madrid. Guests can get to Madrid city center, which is 2 km away.

Placed near a stadium and cafés, the hotel offers a rooftop terrace, a private swimming pool and a golf course for on-site relaxation.

Fundación Juan March train station lies within a 15-minute walk. Barajas airport is 20 minutes' drive from away.

Rooms

Gran Melia Fenix Hotel offers inviting guestrooms with a standard interior as well as a superb view of the street. They also have en suite bathrooms with a hairdryer, a bidet and free toiletries.

Eat & Drink

Guests can start their day with buffet breakfast served at the salon. Residents can try dishes of local cuisine at the restaurant. Aperitifs, tea and coffee are offered in the lobby bar. Serving a wide assortment of dishes, Hard Rock Cafe and La Alpargateria are about 50 meters from the property.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Services

Corporate travelers can use a business center, a conference room and a copier available on site.

Relax

Gran Melia Fenix Hotel also features a wellness center, a solarium and a Jacuzzi as well as a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 35 per day.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   214.

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Facilities
Wi-Fi
Parking

EUR 35 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Video games
  • DVDs/ Videos for children

Spa & Leisure

  • Sun terrace

Room view

  • Garden view
  • City view
  • Courtyard view
  • Mountain view
  • River view
  • Street view
  • Landscape view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Puerta de AlcalaPuerta de Alcala2300 ft
Real Academia de Bellas Artes de San FernandoReal Academia de Bellas Artes de San Fernando3000 ft
Fundacion Joan MarchFundacion Joan March2300 ft
SerranoSerrano400 ft
VelázquezVelázquez1400 ft
RetiroRetiro2300 ft
Príncipe de VergaraPríncipe de Vergara2700 ft
ChuecaChueca2700 ft
Núñez de BalboaNúñez de Balboa2700 ft
Puerta de Alcala Puerta de Alcala 2400 ftPlaza de la Independencia, 1
Plaza de CibelesPlaza de Cibeles2900 ftCalle Alcala and Paseo de Recoletos
Paseo del Prado Paseo del Prado 4700 ftPaseo del Prado Paseo Del Prado, 1
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Hard Rock CafeHard Rock Cafe200 ftPaseo de la Castellana 2
La NicolettaLa Nicoletta200 ft21 Calle Fuencarral
Epoque by Gran MeliaEpoque by Gran Melia100 ftC/ Hermosilla 2
Ten Con TenTen Con Ten600 ftAyala 6
Chicago'sChicago's200 ftPaseo de la Castellana 4
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Puerto del SolPuerto del Sol4600 ft
Royal PalaceRoyal Palace1.4 mi
plaza d'Espanaplaza d'Espana1.1 mi
Atocha's Train StationAtocha's Train Station1.2 mi
Santiago Bernabeu StadiumSantiago Bernabeu Stadium1.7 mi
Retiro ParkRetiro Park4000 ft
Parque del OesteParque del Oeste1.5 mi
CallaoCallao1.0 mi
ValdezarzasValdezarzas2.9 mi
Puerta del Sol Puerta del Sol 1.0 miC. Mayor C. Alcala
Plaza de Santa AnaPlaza de Santa Ana1.0 miPlaza Santa Ana s/n
Plaza MayorPlaza Mayor1.2 miCalle Gerona 4
Plaza de OrientePlaza de Oriente1.3 miopposite Palacio Real
Calle PrincesaCalle Princesa1.3 miPlaza de Espana
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Getting around
Airports
Barajas (MAD)8.2 mi
Torrejon Afb (TOJ)14.0 mi
Train
Atocha's Train Station1.3 mi
Atocha Train Station1.3 mi
Underground
Serrano700 ft
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Reviews
8.4
SuperbBased on  361  reviews

Rating by category:

9.0
Dining
  • 9.6
    Exclusive

    The red tag service staff were fantastic

  • 9.6
    Exclusive

    just a great hotel eventhough i almost liked the one in Mallorca better.

  • 8.2
    Fabulous

    The trip was for 15th anniversary of our marrage. When we enter the room, there was a bottle of Cava, strawberry, and a card with words for celebration. Although we were a little depressed by lost baggages with the flight to Madrid, we felt better seeing such a special compliment.

    Although we requested for booking a Flamenco show at a tablao before the trip, and we and a staff had several exchanges, at the last point, we did not have a response whether the staff could book or not.

  • 9.6
    Exclusive

    Proffessional staff, the lounge of the 7th floor is wonderfull, especially breakfast. Jacuzzi on a terrace is wonderfull after walking the hole day around the city.

  • 6.6
    Good

    The breakfast was very good indeed. But expensive. Very expensive!! For this money you can have a very good dinner in the town....

    I don't like the room: "deluxe room". For this money it's to small. If you have more luggages, you'll have a problem...

  • 9.2
    Superb

    The staff was top notch from the front desk , to the 7th floor concierge . The room was clean and well appointed . The room was expensive , but there was good value for the money . 7th floor amenities were very generous , with ample amounts of food and drinks available almost all day . I would return , but would have to save up for the stay .

  • 10.0
    Exclusive

    The staff was always very helpful. Beautiful and clean accomodations and common areas. Great location. I'm returning to this hotel next week for a six night stay.

  • 9.6
    Exclusive

    The "red level" service was excellent. Staff very friendly, impeccable service. The room was very nice. The quality price ratio is very high. Strongly recommended.

    Only a small detail. A five star hotel should supply fresh (perhaps, organic) milk, not disgusting uht milk. Milk quality is generally a problem in Spain, but a hotel of such a high standing should be able to overcome it. El Corte Ingles sells reasonably good fresh milk. La leche tendria que ser fresca, y no UHT (leche de larga duracion).

  • 10.0
    Exclusive

    I was surprised by the quality of the Hotel and its extremely professional personnel. The situation of the hotel is excellent both for business as for shopping.

    The bar personnel kept vacumming the carpets with a very noisy machine each time a table was made free which was not at all acceptable.

  • 9.2
    Superb

    Staff were very friendly and accommodating. Room was very well furnished and although facing a main road, traffic noise was minimal due to double glazing. The range of food at breakfast was excellent. A taxi rank is on the corner of the hotel so we had no problem at anytime obtaining a cab. Most staff were able to speak some english, which was very helpful. We did not eat at the hotel as it was quite expensive. There are many reasonably priced outdoor eating terraces in the near vicinity that offer a good range of food.

    Bathroom is very small relative to the large size of the main room.

  • 8.2
    Fabulous

    Friendly and helpful staff. Red level lounge facilities were excellent and good value. Breakfast in both the main restaurant and the Red level was very busy but the staff coped very efficiently and with a smile.

  • 10.0
    Exclusive

    Friendly, courteous staff (However we did take the Red Level Service), and the place was impeccable.

    Bath tubs need to be re-done. We stayed here again after our first stay and both tubs were a bit tarnished.

  • 7.8
    Fabulous

    Location is perfect for staying and shopping. The receptionist advised a nice restaurant for dinner

    1)The maid was a little bit strange and funny at the same time. She knocked at the evening for nights service, and when I opened the door she smiled and handed me two candies, one of which has already eaten by someone ))))). We understand that she simply had nowhere to do with the garbage 2) we should stay in a queue for the breakfast at 10.30 am. and waited about 15 min for the ordered coffee

  • 6.6
    Good

    The hotel location is good, friendly staff, great breakfast, good service.

    The room we stayed was somewhat small, even though nicely decorated.

  • 9.2
    Superb

    Lovely hotel, very helpful staff. Slightly on the periphery of the city. 30 minutes to walk to the old town. Room was small but elegant, bed comfortable. Note that there is a pillow menu - so check that you have the kind of pillows that you like.

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Highlights
8
SuperbBased on  361 reviews
TripAdvisor Traveler Rating
read all 2455 verified reviews
TripAdvisor Traveler Rating
51of 448 hotels in Madrid
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barajas (MAD)8.2 mi
Torrejon Afb (TOJ)14.0 mi
Train
Atocha's Train Station1.3 mi
Atocha Train Station1.3 mi
Underground
Serrano700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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